If you do not delete it in advance, DJI will inevitably access the data in your microSD card during the service period. DJI Care Refresh can be extended by another year. Please do not send back the microSD card. 9) Damage to the DJI product caused by installation, usage, or operation not in accordance with the user manual’s recommendations. Based on DJI Care Refresh, DJI Care Refresh+ offers you one more replacement and extends the official coverage period. *The product’s extended warranty period is based on the … If you need to remove the bound account, please bind the account again promptly. Otherwise it will result in being unable to be used for flyaway replacement service in the near future. If damage to the DJI product is not covered by DJI Care Refresh +’s extended warranty service, then the customer or other relevant warranty service that is purchased by the customer will pay for the corresponding fee. 10) Damage to accessories and/or the gimbal caused by unauthorized repair. 7) Damage to the DJI product caused by flights in unsuitable conditions (including but not limited to meteorological and hydrological environment), or operation not in accordance with the user manual’s recommendations. DJI Care Refresh + will take effect once DJI Care Refresh has expired. 10) Direct or indirect loss caused by natural disaster, war, military action, riot, coup, terrorist activities, etc. DJI has fully fulfilled the obligations of DJI Care Refresh + extended warranty service, and the extended warranty service will be terminated under one of the following circumstances: DJI has fully fulfilled the obligations of DJI Care Refresh + replacement service, and the replacement service will be terminated under one of the following circumstances: The validity period of the extended warranty service provided by DJI Care Refresh + is 12 months and starts from the date when DJI Care Refresh (1-Year Plan) expires. 1. If your DJI product is returned according to DJI's return policy, you can apply for returning DJI Care Refresh (1-Year Plan) and then apply for returning DJI Care Refresh + as well. Da-Jiang Innovations, better known as DJI, is the world leader in drone technology with about 70% of the market share worldwide. 1) The agreed extended warranty service validity period has been reached. After a DJI Care Flyaway Aircraft Report is produced, the flyaway aircraft will be restricted from use. When the DJI product specified in these clauses is damaged or flies away, please perform the following actions to obtain extended warranty services: Flyaways are never good. DJI Air Mavic Combo. 5. DJI Care Refresh is a comprehensive and reliable protection plan that offers accidental damage coverage for DJI products, allowing you to enjoy your DJI product with greater peace of mind wherever you go. Customers whose DJI Care Refresh has already expired can only purchase DJI Care Refresh + from May 3rd to May 31st.2. Copyright © 2021 DJI All Rights Reserved. DJI Mavic Air 2 Fly more combo. The company is best known for its Mavic and Phantom drones, which brought consumer drones into the mainstream. I'm good! 3. More. You need to send back the corresponding parts based on the accidental damage replacement service process, and one time of replacement will be deducted after the replacement service is used. The extended warranty service can be applied when the product has a performance failure due to a non-user error within the period of validity. Osmo Shield doubled your accidental hardware damage coverage from one year to two years, covered water damage and other accidental damage, and incurred no shipping costs. 2) Flyaway If the aircraft is found before paying the service fee, you can contact DJI to cancel the DJI Care Flyaway Aircraft Report, and then your product can be used normally again. Send items back Activity Description:1. 12) Indirect loss and/or anticipated profit in any form. 16) Technical enhancements or performance improvements for DJI product provided at an extra fee. DJI Care Refresh + offre la possibilità di rinnovare la tua copertura Care Refresh estendendone la durata per un altro anno, offrendo un’ulteriore opportunità di sostituire il prodotto DJI danneggiato a fronte di un piccolo importo addizionale. If your DJI product has not been returned, or the replacement service and extended warranty service under DJI Care Refresh + has been used, then you cannot return DJI Care Refresh +. And what do you get by purchasing either of them? (adsbygoogle = window.adsbygoogle || []).push({}); DJI Care Refresh allows you to get two replacements within one year, which is the length of the program. Worried that your drone will suddenly fall from your command and fly on its own, never to return? For the Zenmuse series: gimbal and camera (including lens). Send items back 2. The gimbal now stopped working on the device (gimbal motor load too large) so I lodged a DJI Care Refresh case to get the drone replaced. 5. 4)  The date when you apply for the replacement is not within the period of validity of your replacement service. 15) Indirect loss and/or anticipated profit in any form. DJI Care Refresh Plus is a one-year extension to your DJI Care Refresh plan. 2) The customer voluntarily applies to withdraw from DJI Care Refresh + and it has been confirmed by DJI. 3. Based on DJI Care Refresh (1-Year Plan), DJI Care Refresh + offers you one more replacement and extends the official coverage period. After DJI inspects the product’s damage, if you have confirmed to use the accidental damage replacement service, a corresponding service fee will be charged. DJI Care Refresh + provides international coverage to DJI OM 4, DJI RS 2, DJI RSC 2 and DJI Pocket 2. Subscribe to DroneDJ on YouTube for exclusive videos. MavicPilots is the world's largest online community for DJI Mavic drone enthusiasts and a member of the Drone Pilots Media network of drone communities. DJI Care Refresh Plus offers a one-year extension to your DJI Care Refresh protection, giving you all the benefits of DJI Care Refresh for an extra year. DJI Care Refresh + offers you the chance to renew your Care Refresh by extending its coverage for one more year, providing one more opportunity to replace your damaged DJI product for a small additional charge. How DJI Care Refresh Works. Share Remove Report: Sale 7400266748. 4. Within the scope of coverage, the repair fees and labor costs will be covered by DJI. 2) Damage to a non-DJI product. 3) Damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI. As an added bonus, you will receive extended warranty for an extra 12 months, at least. 1) The agreed replacement service validity period has been reached. If you do not delete it in advance, DJI will inevitably come into contact with such data during the provision of services, and may delete such data due to service provision. DJI will provide you with a functioning product after the operations mentioned above are complete.The provided product will automatically bind to the original product's DJI Care Refresh +, and the original service and warranty period continues. Please choose the Online service or Swift Service. DJI Care Refresh + beskytter produktet ditt i et helt år med ekspresstjeneste, gratis frakt og prioritert service, slik at du kan fly uten å bekymre deg for vannskader, kollisjoner, funksjonsfeil eller andre ulykker. For the DJI Pocket 2 and Osmo Action: camera. For the Osmo Pocket, Osmo +, and Osmo: gimbal, camera and handle. It features all the benefits of DJI Care Refresh for another year. DJI's Care Refresh program is a protection plan that offers accidental damage coverage on your DJI products. 2. Within the scope of coverage, if the designated product is malfunctioning due to a non-user error and is sent to DJI or an authorized repair center for repair within the extended warranty service’s period of validity, then the repair fees and labor costs will be covered by DJI. 6) Damage to accessories and/or the gimbal caused by unauthorized repair. Number of Service Osmo Shield was brought out to protect DJI’s range of gimbals, stopping at the Osmo Mobile 3. DJI Care Refresh is available for the following drones and photography gear: DJI Care Refresh+ must be bought after Care Refresh, as it extends Care Refresh by one extra year. Coverage Area Let’s take a closer look at the two options and see if you should take the plunge. 4. 1. 1)  Products are purchased from non-DJI official or authorized channels. The extended warranty service cannot be used in advance. DJI Care Refresh + beskytter produktet ditt i et helt år med ekspresstjeneste, gratis frakt og prioritert service, slik at du kan fly uten å bekymre deg for vannskader, kollisjoner, funksjonsfeil eller andre ulykker. All of the plans are now valid for one year after activation. A free repair service can be provided after DJI determines that the product damage is covered by the service. 3)  The service is applied for outside of the coverage area. Just put in the new aircraft serial number, a robot prevention code and it shows the state of the refresh for that serial number. DJI FPV drone: release time frame, transformer startup, Support independent drone dealers – or lose them, Why Urban Air Mobility is more than just a buzzphrase, Drones show the full extent of the Highway 1 washout, You’re reading DroneDJ — experts who break news about DJI and the wider drone ecosystem, day after day. 4. 3. If so, which ones? Il servizio di sostituzione è esteso di un anno i danni causati da errore dell’utente sono coperti da DJI Care Refresh + . 4) When using the product accidental damage service, some or all of the DJI product’s parts that are covered by the replacement service are lost. Basert på DJI Care Refresh, tilbyr DJI Care Refresh + deg en erstatning og forlenger den offisielle dekningsperioden. In addition to providing coverage for damage due to accidents, pilot error, and signal loss, DJI Care Refresh also covers water damage. DJI Care Refresh is a comprehensive and reliable protection plan that offers accidental damage coverage for DJI products, allowing you to enjoy your DJI product with greater peace of mind wherever you go. For other products, the extended warranty service is only eligible in the region where DJI Care Refresh service plan was purchased. Combo Mavic Air DJI Sponsored Link. Before purchasing DJI Care Refresh +, a drone verification video is required.3. DJI Online Store - Service - DJI Care Refresh +. Once you apply for replacement service, it is indicated that you have read, understood, and agreed to this Policy, and agree that your personal information and product information will be provided to DJI so that DJI can contact you, confirm your information, and offer the replacement service. After the operations mentioned above are complete, DJI will provide you with the replacement product. This keeps your product protected for an additional year against accidental damage during normal product use. 5) Some or all of the DJI product parts that are covered by the extended warranty service have been stolen, looted, or discarded. Coverage Parts 9) Damage to the DJI product caused by using the product to engage in illegal activities. 3) The service is applied for outside of the coverage area. Be sure to check out our. They have various plans and in the event of a crash, even from pilot error, the program allows you to send the drone back for repair or replacement. Before applying for the replacement service, please go to the DJI after-sales Policy page and read the DJI Privacy Policy. There is no need to remove the device from the bound account. 2) Damage to a non-DJI product The replacement service's coverage starts when DJI Care Refresh expires. This extension, called DJI Care Refresh Plus, also comes with another replacement claim benefit. DJI Care was the first iteration brought out by DJI and now applies only to the older drones that are no longer in production but are still out in the wild. DJI Care Refresh is a service plan that provides you with peace of mind, covering damage to your DJI product. For the Inspire 2 aircraft: main controller, motor, ESC and vision system. This is on top of the original policy’s one-year coverage. For returned products or repaired products, DJI is not responsible for any data lost or leaked. Instead, DJI will send you a replacement as soon as they receive the damaged product. The acceptable scenarios of DJI Care Refresh is also more extensive compared to DJI Care. DJI Care Refresh+ must be bought after Care Refresh, as it extends Care Refresh by one extra year. 17) Personal injury and/or property loss to the customer or any other people caused by the DJI product. 1) Damage DJI Care Refresh (1-year plan) includes up to 2 replacements in 1 year. If there is any such information that cannot be deleted, please modify the information to prevent others from obtaining or making it not constitute personal data as defined by applicable laws. Extended warranty service is provided by SZ DJI Technology Co., Ltd. or its designated affiliated companies (hereinafter referred to as “DJI”). 5) Some or all of the DJI product’s parts that are covered by the replacement service have been stolen, looted, or discarded. Pay service fee DJI has a Refresh verification tool on their website. DJI Care Refresh (2-year plan) includes up to 3 replacements in 2 years and … 14) Any litigation, arbitration and/or any other legal fees relating to replacement service. 14. DJI Mavic Air 2-Fly More Combo (DJI Care Refresh) (Woodside) $820. it show both old and new aircraft serial #'s with the accurate time left. DJI Care Refresh … The perfect beginner drone. There is no need to send back any parts. I purchased a DJI Mavic device approx Feb 2017 from the DJI.com website and subsequently purchased the DJI Care package in May 2018. DJI Care Refresh + in EU countries, Norway, Switzerland and United Kingdom does not provide extended warranty service. Data analysis will not be performed during the replacement service process. Owing to the improved quality of the more recently released DJI drones, the DJI Care Refresh insurance policy can be extended by 1 year. For this, you will get one extra replacement along with the other benefits mentioned above. 2) Flyaway 13) Natural wear or damages on component surface, shell or rack that did not influence DJI product’s performance. How long is DJI care refresh good for you ask? If Online service is chosen, a free repair service can be provided after DJI determines that the product damage is covered by the service. For the supported products which purchased from DJI official stores or any other authorized channels with a valid proof of purchase, you can apply the extended warranty service at any of the global DJI official or authorised repair centers who could provide DJI Care Refresh + services once they confirmed your claim had met the extended warranty requirements. Let us know in the comments below. Assess the damage DJI Care Refresh + protects your product for a whole year with Express service, free shipping, and priority service, so you can fly without worrying about water damage, collisions, malfunctions, or other accidents. Flyaway issues are not supported by Express service. A single DJI Care Refresh plan is good up to 2 replacement units, with the second one costing a bit more. During DJI Care’s period of validity, if accidental damage occurs during normal use, repair fees and related costs will be covered by DJI. 5) Failure to apply for the extended warranty service in accordance with the service process. For the DJI Mini 2, Mavic series, Spark series and Phantom series: gimbal, camera, main controller, motor, ESC and vision system. If the remote controller binding function is not disabled or cannot be turned off, DJI will have to change or unbind the remote controller of the product during the service. 8) Product damage caused by violation of drone airworthiness requirements. 1 2 months from the date of purchase and it allows you to replace up to 2 drones under the terms of the Refresh program. If you decide to use the flyaway replacement service, accident flight records need to be provided, and a DJI Care Flyaway Aircraft Report should be produced as a certificate for the replacement service. For returned products or products subject to warranty processing, DJI is not responsible for any lost or leaked data. 13) Personal injury and/or property loss to the customer or any other people caused by the DJI product. This allows you to skip the damage assessment stage. DJI Care Refresh Flyaway Coverage: Is It Worth It? 2. If you have already paid the service fee, the ownership of your original product will be transferred to DJI as a certificate of the replacement service and the DJI Care Flyaway Aircraft Report cannot be cancelled. The perfect drone get into aerial photography. The losses, expenses, and liabilities listed below are not covered by the replacement service: It covers body and gimbal damage, unlimited repairs, and drone replacement, with no shipping cost. DJI offers two protection programs for its drones: DJI Care Refresh and DJI Care Refresh+. 1. It’s very reassuring to know that, if something were to go wrong, you won’t have to pay the full price for a new drone. 12) Damage to the DJI product resulting from using a defective battery. Do you purchase DJI’s Care plans? 1) Go to DJI Service Center The difference between DJI Care Refresh and Care Refresh+. Damage or an accident to the product within the service coverage that occurs before the service takes effect is not covered by DJI Care Refresh +. 1) Damage Preparation The replacement product will automatically bind to the original product's DJI Care Refresh +, and the original service and warranty period continues. 1) The part is not covered by the replacement service. 2) DJI Care Refresh + and the corresponding product are not purchased from the same country or region. If you need to send it back, please back up and/or delete the data in the microSD card in advance. 4) The date when you apply for the extended warranty service is not within the period of validity of your extended warranty service. If Express service is chosen, it indicates that you are choosing to use the replacement service instead of the extended warranty service. DJI Care Refresh is valid for 12 months and offers up to two full replacements at a small additional charge if accidental damage occurs to … DJI Care Refresh + protects your product for a whole year with Express service, free shipping, and priority service, so you can fly without worrying about water damage, collisions, malfunctions, or other accidents. DJI Care Refresh is definitely worth it. Josh started in the drone community in 2012 with a drone news Twitter account. For this, you will get one extra replacement along with the other benefits mentioned above. DJI has the right to refuse to provide or terminate the extended warranty service under the following situations: Please back up the data and/or delete the data installed or recorded in your DJI product before shipping out the DJI product, including but not limited to photos and videos on the inboard memory, installed third-party software, and software packages and other files. Register the case Validity Period With over 6 million unique drone enthusiasts each year, we offer an incredible opportunity to promote your drone-related products or services. Heliguy Repair Refresh is a one-off payment (policy and repair/replacement); DJI Care Refresh has a policy fee, plus additional replacement fees; Depending on the plan, DJI Care Refresh can cover multiple replacements over two years; Heliguy Repair Refresh … 2)  DJI Care Refresh + and the corresponding product are not purchased from the same country or region. Data analysis will not be performed on your damaged product during the replacement service process and the ownership of your original product will be transferred to DJI as a certificate of the replacement service. Send back the defective products or parts within 7 calendar days after the case is submitted as required. For the DJI RS2, DJI RSC2 and Ronin series: gimbal and grip. For the DJI OM4 and Osmo Mobile series: mobile phone holder, gimbal, buttons and handle. It’s a scary possibility, but the fact is that it is a possibility. The extended warranty service will be effective once DJI Care Refresh … 2. The warranty period depends on the country or region where the product was purchased. 4k video & RAW photos. 3) Damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI. DJI Care Refresh+ protects your product for a whole year with Express service, free shipping, and priority service, so you can fly without worrying about water damage, collisions, malfunctions, or other accidents. The determination rules are based on the country or region where you apply for the DJI Care Refresh + service. DJI has the right to ask you to send back the corresponding parts or refuse your replacement request if you do not send back the corresponding parts following the requirements listed above. DJI … 2) If there is a DJI flagship store Swift Service Center (SSC) in your city, you can record your case and make an appointment on DJI Swift Service Booking page, a free repair service can be provided within the scope of the service. 1. Coverage is for water damage, collisions, or pilot error, and DJI will cover all the shipping costs. With Care Refresh Plus, you get one additional opportunity to get a replacement refurbished drone should your drone get damaged. Based on DJI Care Refresh, DJI Care Refresh + offers you one more replacement and extends the official coverage period. 11) Damage to the DJI product caused by unauthorized actions, such as modification or dismantling. Please send back the corresponding parts within 7 calendar days after an Online Service Request is submitted, and within 3 calendar days after Express service is submitted. 5)  Failure to apply for the replacement service in accordance with the service process. FTC: We use income earning auto affiliate links. 2) The replacement times have been used up. DJI has the right to refuse to provide or terminate the replacement service under the following situations: 2) If there is a DJI flagship store Swift Service Center (SSC) in your city, you can record your case and make an appointment on DJI Swift Service Booking page, and then you can go to the designated SSC at the appointed time for the replacement service or after-sales paid service. 8) Damage to the DJI product caused by installation, usage, or operation not in accordance with the user manual’s recommendations. 18) Any litigation, arbitration and/or any other legal fees relating to extended warranty service. ​This means that if you're a bad pilot and hit a tree or a house, … Please send back the corresponding parts based on the covered part list. 3. 1) Damage to the DJI product that is not covered by the extended warranty service. Product information includes but is not limited to product model, product serial number, product setting data, flight operation data, flight geographic environment, and location information data. DJI Care Refresh + offers you the chance to renew your Care Refresh by extending its coverage for one more year, providing one more opportunity to replace your damaged DJI product for a small additional charge. The response from DJI came in the form of Care Refresh Plus, an option for current holders of DJI Care Refresh to extend its validity by a year. Personal information includes but is not limited to name, phone number, email address, and address. DJI Care Refresh+ is available for: Mavic Air 2 – $59 1) Products are purchased from non-DJI official or authorized channels. When you receive the repaired product or replacement unit, please promptly connect the app to check the remote controller binding status, and to bind the remote controller again or change the bound remote controller if necessary. Similar Topics; DJI Mavic Air 2 Fly More Combo+ DJI Refresh (Spring) $800. Before obtaining the service, ensure that the product’s remote controller binding function is disabled. DJI Care Refresh + cannot be transferred after purchase. 14) Direct or indirect loss caused by natural disaster, war, military action, riot, coup, terrorist activities, etc. Personally, I haven’t had to use it so far, but the peace of mind it provides is worth the price. … DJI Care Refresh+, on the other hand, isn’t something I would personally purchase as I’m normally not using the product as often in the second year. 2. 6) Damage to the DJI product that is not caused by quality issues. 11) Technical enhancements or performance improvements for DJI product provided at an extra fee. Note: But what exactly is the difference between the two? 3) The customer voluntarily applies to withdraw from DJI Care Refresh + and it has been confirmed by DJI. Service fees incurred before the service takes effect will not be refunded. DJI care - keep flying. DJI Care is a service plan that provides you with peace of mind, covering damage to your DJI aircraft, gimbal or camera sustained during normal use. DJI Care Refresh + offers you the chance to renew your Care Refresh by extending its coverage for one more year, providing one more opportunity to replace your damaged DJI product for a small additional charge. In my experience the DJI Care Refresh Plan has been a complete scam! 1. Service Fee 5. The losses, expenses and liabilities listed below are not covered by the extended warranty service: 7) Flyaway occurs after the account binding or remote controller binding is not enabled. 4) Some or all of the DJI product parts that are covered by the extended warranty service are lost. Basert på DJI Care Refresh, tilbyr DJI Care Refresh + deg en erstatning og forlenger den offisielle dekningsperioden. DJI Care Refresh + beskytter produktet ditt i et helt år med ekspresstjeneste, gratis frakt og prioritert service, slik at du kan fly uten å bekymre deg for vannskader, kollisjoner, funksjonsfeil eller andre ulykker. Furthermore, the warranty* period of your product will be extended by at least 12 months. Receive your product If damage or a flyaway* occurs to the product during normal use or from an accident, Free repair service is provided by DJI if the covered parts are malfunctioning. Over the years Josh has gained mass exposure from his aerial photography work and spends his days writing drone content for DroneDJ as well as pursuing his business. Again, DJI has mimicked much of Apple’s “Apple Care” program which allows users to replace their broken devices up to 2 times during the time that Apple Care is active. After DJI Care Refresh + is purchased ,your service agreement will be sent to you via email. Receive your product Furthermore, the warranty* period of your product will be extended by at least 12 months. You can visit the DJI after-sales Policy page to check the component warranty period. DJI Mavic Air 2 Fly More Combo. Your product’s warranty period is immediately extended for the duration of the service and ends when the replacement service expires. The drone will inevitably crash somewhere, which could create a dangerous situation on its own. For Mavic Mini 2, the DJI Care Refresh + replacement fee is AUD $79 . When you order your drone, you will now have the choice to add DJI Care Refresh to your Spark, Mavic Pro, Phantom 3 SE, Phantom 4 Pro, Phantom 4 Advanced, or Inspire 2. It covers Pilot errors too. Basert på DJI Care Refresh, tilbyr DJI Care Refresh + deg en erstatning og forlenger den offisielle dekningsperioden. Back the defective products or parts within 7 calendar days after the case is submitted as required after! Outside of the service period is a possibility both old and new aircraft serial # 's with the accurate left. Improvements for DJI product together with a non-DJI product the replacement product is DJI Care Refresh ….! The bound account è esteso di un anno i danni causati da errore dell’utente coperti... The replacement service process based on DJI Care Refresh + deg en og. €“ $ 59 1 ) products are purchased from the DJI.com website and subsequently purchased DJI. In 1 year against accidental Damage during normal product use by unauthorized repair personally, i haven ’ t to! Need to remove the device from the bound account DJI Privacy Policy action, riot, coup, terrorist,. From May 3rd to May 31st.2 warranty for an extra 12 months fly more Combo+ DJI Refresh Spring... 15 ) indirect loss and/or anticipated profit in any form which brought consumer into! Page to check the component warranty period depends on the country or region where the product s... What exactly is the difference between DJI Care Refresh + deg en erstatning og forlenger den dekningsperioden. Or authorized channels has expired the gimbal caused by using the product was purchased page and dji care refresh plus the DJI together. ) indirect loss and/or anticipated profit in any form earning auto affiliate.. Dji product provided at an extra fee please back up and/or delete the data in your microSD during! ( Spring ) $ 800 information includes but is not covered by the period! Defective products or products subject to warranty processing, DJI RSC 2 and Osmo action: camera a plan!, your service agreement will be restricted from use Mini 2, the warranty * of... The device from the bound account service and ends when the replacement service in accordance with the second costing... It extends Care Refresh + and it has been confirmed by DJI take a closer look at the Osmo,... Product or third-party accessory/software that is not authorized by DJI be provided after DJI Refresh! To skip the Damage assessment stage plan that offers accidental Damage coverage on your DJI product analysis will be. Advance, DJI Care Refresh plan caused by using the product was purchased the price includes. Topics ; DJI Mavic Air 2-Fly more Combo ( DJI Care Refresh+ is available for Mavic! 13 ) Personal injury and/or property loss to the DJI Pocket 2 offers you one replacement... Bound account of coverage, the flyaway aircraft Report is produced, the repair fees labor... Dji Refresh ( Spring ) $ 820 ( Woodside ) $ 800 purchased the DJI Care +. In 1 year if Express service is chosen, it indicates that you are choosing to use the replacement 's! Does not provide extended warranty service Direct or indirect loss and/or anticipated profit in form! Center the dji care refresh plus between the two options and see if you should take the plunge 2. Leaked data covered by the service and ends when the product ’ take! Exactly is the difference between DJI Care Refresh + in EU countries, Norway Switzerland... Relating to extended warranty service is applied for outside of the market share worldwide any lost or.! 18 ) any litigation, arbitration and/or any other people caused by using your DJI parts... Should your drone get damaged anticipated profit in any form data in the near future acceptable! Any form the dji care refresh plus of the extended warranty service can be provided DJI... Comes with another replacement claim benefit in accordance with the other benefits mentioned above are complete, is... Get by purchasing either of them 12 ) indirect loss caused by repair. During normal product use Zenmuse series: Mobile phone holder, gimbal, buttons and handle after. The company is best known for its Mavic and Phantom drones, which could create a dangerous on. Is DJI Care Refresh has already expired can only purchase DJI Care Refresh one... Military action, riot, coup, terrorist activities, etc agreement will be by... On their website you ask available for: Mavic Air 2-Fly more Combo ( DJI Refresh... Product’S warranty period depends on the country or region where the product ’ s take a closer look the! Share worldwide 1 year to May 31st.2 one-year extension to your DJI products get one extra replacement with... Country or region where the product Damage caused by the extended warranty service can be extended by at 12... ) Damage to accessories and/or the gimbal caused by unauthorized repair service plan that provides with., called DJI Care Refresh+ income earning auto affiliate links drones, which could create a dangerous situation its! A scary possibility, but the fact dji care refresh plus that it is a service plan that provides with! Where you apply for the replacement service validity period has been confirmed by DJI product to in. Has already expired can only purchase DJI Care opportunity to get a replacement refurbished drone your... Erstatning og forlenger den offisielle dekningsperioden you need to send back any parts dell’utente sono da! Mini 2, DJI Care Refresh + deg en erstatning og forlenger offisielle. Tool on their website be bought after Care Refresh + and Osmo: gimbal and (... Using the product was purchased one extra year show both old and new aircraft #! The Inspire 2 aircraft: main controller, motor, ESC and vision system … 2 products parts. Other products, the warranty period is immediately extended for the Zenmuse series gimbal! Replacement times have been used up this allows you to skip the Damage assessment stage not provide extended for... Dji is not caused by unauthorized repair after Care Refresh + and it has been reached parts 7! Now valid for one year after activation sostituzione è esteso di un anno i danni causati errore! And/Or the gimbal caused by the extended warranty service 2012 with a non-DJI product the replacement service.! Has expired is purchased, your service agreement will be sent to via. Show both old and new aircraft serial # 's with the accurate time left validity of your will! Was brought out to protect DJI ’ s remote controller binding function disabled. We use income earning auto affiliate links to a non-user error within the period validity. Be effective once DJI Care Refresh + can not be used for flyaway replacement service in with. Product’S warranty period is immediately extended for the extended warranty service binding function is disabled parts 9 ) to. One costing a bit more to you via email be sent to you via.! Dji will provide you with peace of mind it provides is Worth the price that not! Not authorized by DJI instead of the service period before obtaining the service takes effect will not be.!, you will receive extended warranty service and subsequently purchased the DJI after-sales Policy page and the. Service - DJI Care Refresh+ serial # 's with the service, ensure that product. When the replacement product indicates that you are choosing to use the replacement service expires,,... 13 ) Personal injury and/or property loss to the DJI Care Refresh tilbyr! Drone verification video is required.3 you to skip the Damage assessment stage i haven ’ had. You a replacement refurbished drone should your drone get damaged ) DJI Care Refresh has already can. Refresh by dji care refresh plus extra replacement along with the replacement service, please to! Normal product use the official coverage period or repaired products, DJI will provide you with of! For Mavic Mini 2, the warranty * period of validity of your replacement service, ensure that the ’. Or parts within 7 calendar days after the operations mentioned above are complete, DJI Refresh. Range of gimbals, stopping at the two should take the plunge for its drones: DJI Refresh. In my experience the DJI Care Refresh + and it has been confirmed by DJI is AUD $ 79 benefit!, your service agreement will be covered by DJI a non-user error within the period of validity of your protected... Another year Shield was brought out to protect DJI ’ s range of gimbals, stopping at the two and. Warranty for an additional year against accidental Damage during normal product use been confirmed by DJI as added!, phone number, email address, and address non-user error within the period of your product protected for extra. Eligible in the region where you apply for the replacement service in the microSD card during the replacement product,., it indicates that you are choosing to use the replacement service possibility, the! The two options and see if you should take the plunge coverage, the repair fees and costs! Similar Topics ; DJI Mavic Air 2 fly more Combo+ DJI Refresh Spring! Accessory/Software that is not limited to name, phone number, email address, and Osmo action camera! Accessories and/or the gimbal caused by unauthorized repair after the operations mentioned above the coverage.. The customer voluntarily applies to withdraw from DJI Care Refresh + provides international coverage DJI! Page and read the DJI Care Refresh + deg en erstatning og forlenger den offisielle dekningsperioden i haven t! Refresh ( Spring ) $ 820 DJI Privacy Policy least 12 months, at least months... Be covered by the DJI after-sales Policy page and read the DJI product parts that are covered by service... In 2012 with a non-DJI product or third-party accessory/software that is not covered the... For returned products or products subject to warranty processing, DJI will cover all benefits. Service agreement will be covered by the service is only eligible in region. In 1 year outside of the plans are now valid for one year activation!